rs789 game Privacy
Policy — Your Data, Your Rights

1. Introduction

This Privacy Policy ("Policy") describes how rs789 game ("we", "our", "us") collects, uses, discloses, and safeguards the personal information of users ("you", "Player", "User") who access the rs789 game platform at rs789game.app, including any associated mobile applications such as the rs789 game iOS app.

rs789 game is committed to protecting the privacy of every player in Pakistan. We understand that when you share personal data — your name, CNIC details, payment information, or mobile number — you are placing trust in us. This Policy is our commitment to honouring that trust through lawful, fair, and transparent data practices.

By registering an account with rs789 game or using the platform, you acknowledge that you have read and understood this Privacy Policy. Use of the platform is conditional on your acceptance of these practices.

2. Data Controller

For the purposes of data protection law, rs789 game acts as the data controller in respect of personal data collected through the platform. This means rs789 game determines the purposes and means by which personal data is processed.

All data-related enquiries, access requests, and complaints may be directed to our support team via the contact details provided in Section 15 of this Policy.

3. Data We Collect

3.1 Account Registration Data

When you register an rs789 game account, we collect:

• Full legal name
• Date of birth (for age verification — 18+ only)
• Email address
• Mobile phone number (Pakistan SIM accepted)
• Username and encrypted password
• Country of residence

3.2 Identity Verification (KYC) Data

To comply with anti-money laundering requirements and to verify your age and identity, we may request:

• Copy of your Pakistani CNIC (Computerised National Identity Card) or valid passport
• Proof of address (utility bill, bank statement)
• Payment method verification documentation

3.3 Financial & Transaction Data

We collect and process data related to your PKR transactions on the platform, including:

• Deposit and withdrawal amounts and dates
• Payment method identifiers (Easypaisa wallet number, JazzCash account, HBL/UBL/MCB account details)
• Transaction reference numbers
• Bonus and promotional credit history

3.4 Gaming Activity Data

• Game session logs (start/end times, game titles played)
• Wagering history and bet amounts in PKR
• Jackpot and winnings data
• Sports betting selections and outcomes

3.5 Technical & Device Data

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Session duration and login timestamps
• Cookie identifiers (see Section 8)

3.6 Communications Data

When you contact rs789 game support via live chat or email, we retain records of that communication including your name, email address, and the content of the correspondence to enable us to resolve your query and improve service quality.

4. How We Collect Your Data

rs789 game collects personal data through the following means:

• Directly from you: When you register, complete KYC verification, make a deposit via Easypaisa or another payment method, place a bet, contact support, or update your account settings.
• Automatically: Through cookies, server logs, and analytics tools when you browse and interact with the rs789 game platform.
• From third parties: Identity verification providers, payment processors, fraud prevention services, and in limited cases, publicly available sources used to validate account information.

5. Legal Basis for Processing

rs789 game processes your personal data on the following legal bases:

Processing Purpose	Legal Basis
Account creation and management	Performance of a contract with you
Processing PKR deposits and withdrawals	Performance of a contract with you
Age and identity verification (KYC)	Legal obligation; legitimate interests
Anti-money laundering checks	Legal obligation
Fraud detection and platform security	Legitimate interests
Marketing communications (opt-in)	Consent
Responsible gaming monitoring	Legitimate interests; legal obligation
Customer support communications	Performance of a contract; legitimate interests
Analytics and platform improvement	Legitimate interests

6. How We Use Your Data

rs789 game uses your personal data for the following purposes:

• Creating and maintaining your rs789 game account and enabling platform access.
• Processing your PKR deposits and withdrawals via Easypaisa, JazzCash, HBL, UBL, SadaPay, Raast, and MCB Bank.
• Verifying your identity and age (18+ requirement) in accordance with our obligations.
• Detecting and preventing fraud, money laundering, and other prohibited activities.
• Delivering personalised game recommendations and promotional offers relevant to your play history, where you have consented to receive marketing.
• Providing and improving customer support, including live chat and email responses.
• Monitoring gaming activity for responsible gaming purposes, including identifying patterns that may indicate problem gambling and enforcing deposit limits or self-exclusion requests.
• Sending account-related transactional communications such as deposit confirmations, withdrawal notifications, and security alerts.
• Analysing platform performance and player behaviour data (in aggregated, anonymised form where possible) to improve the rs789 game experience.
• Complying with legal, regulatory, and law enforcement requirements.

7. Sharing Your Data with Third Parties

7.1 Payment Processors

To process your PKR deposits and withdrawals, rs789 game shares necessary financial data with your chosen payment provider — such as Easypaisa, JazzCash, HBL, or other supported services. These providers are independently responsible for their own data handling practices under their respective privacy policies.

7.2 Identity Verification Providers

rs789 game engages specialist third-party KYC providers to verify your identity using your CNIC or passport details. These providers process your data solely for identity verification purposes and are contractually prohibited from using it for any other purpose.

7.3 Fraud Prevention & Security Services

We share technical data (such as IP address, device fingerprint, and betting pattern data) with fraud prevention services to protect the platform and all players from fraudulent activity.

7.4 Legal & Regulatory Disclosure

rs789 game may disclose personal data to law enforcement authorities, courts, or regulatory bodies where required to do so by applicable law, court order, or legitimate legal process. We will notify you of such disclosure to the extent permitted by law.

7.5 What We Do Not Do

• We do not sell your personal data to third-party marketers or data brokers.
• We do not share your gaming history or financial details with third parties for their own commercial purposes.
• We do not disclose your personal data to other players or members of the public.

8. Cookies & Tracking Technologies

rs789 game uses cookies and similar tracking technologies on its platform. Cookies are small text files placed on your device when you visit the site. They help us provide a functional, personalised, and secure experience.

8.1 Types of Cookies Used

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in during your rs789 game visit.
• Analytics cookies: Collect anonymised data about how players use the platform, helping us identify and fix performance issues.
• Preference cookies: Remember your settings and preferences (such as language and display options) between visits.
• Security cookies: Help detect unusual or suspicious login activity and protect your account from unauthorised access.

8.2 Cookie Management

You can control and disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the rs789 game platform. Essential session cookies cannot be disabled without preventing platform access.

9. Data Retention

rs789 game retains personal data for the minimum period necessary to fulfil the purpose for which it was collected, subject to any longer retention period required by applicable law or regulation.

• Account data: Retained for the duration of your active account plus a minimum of 5 years following account closure, to comply with anti-money laundering and financial record-keeping obligations.
• KYC / identity documents: Retained for a minimum of 5 years from the date of verification.
• Transaction records: Retained for a minimum of 5 years from the date of each transaction, consistent with financial compliance requirements.
• Support communications: Retained for 2 years from the date of the final communication in each support thread.
• Marketing data: Retained until you withdraw your consent to receive marketing, at which point it is promptly removed from active marketing lists.

Upon expiry of the applicable retention period, personal data is securely deleted, destroyed, or anonymised so that it can no longer be linked to an identifiable individual.

10. Data Security

rs789 game implements robust technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and rs789 game servers.
• Encryption of sensitive data at rest, including passwords (which are stored using one-way hashing and never in plain text).
• Strict access controls limiting internal data access to authorised personnel on a need-to-know basis.
• Regular security audits and penetration testing of the platform infrastructure.
• Multi-factor authentication options available for player accounts.
• Automated monitoring for suspicious login activity and anomalous transaction behaviour.

Despite these measures, no internet-based service can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, rs789 game will notify affected players and relevant authorities in accordance with applicable requirements.

11. Your Privacy Rights

As an rs789 game player, you have the following rights with respect to your personal data:

• Right of Access: Request confirmation of whether we hold personal data about you and receive a copy of that data.
• Right to Rectification: Request correction of inaccurate or incomplete data held in your account.
• Right to Erasure: Request deletion of your personal data where it is no longer required for the purpose for which it was collected, subject to legal retention obligations.
• Right to Restrict Processing: Ask us to pause the processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: Object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing emails), withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact rs789 game at [email protected]. We will respond to verified requests within 30 days. In some cases, we may need to verify your identity before processing your request to ensure your data is not disclosed to unauthorised parties.

12. Children's Privacy

The rs789 game platform is strictly intended for adults aged 18 years and above. rs789 game does not knowingly collect personal data from individuals under the age of 18. If we become aware that a person under 18 has provided personal data, we will immediately close their account and delete all associated data.

Parents and guardians in Pakistan who believe their child may have accessed rs789 game are encouraged to contact our support team immediately so we can take prompt action.

13. International Data Transfers

rs789 game may store and process your personal data on servers located outside Pakistan, including in jurisdictions that may have different data protection standards. Where such transfers occur, rs789 game implements appropriate safeguards — such as contractual data protection clauses — to ensure your data receives a standard of protection consistent with this Policy.

By using the rs789 game platform, you acknowledge and consent to the potential transfer of your data outside Pakistan in accordance with the safeguards described in this section.

14. Updates to This Privacy Policy

rs789 game reserves the right to update or revise this Privacy Policy at any time. Where a material change is made to how we process your personal data, we will notify registered players via the email address associated with their account prior to the change taking effect.

The "Last Updated" date at the top of this Policy reflects the most recent revision. We encourage you to review this Policy periodically to stay informed about how rs789 game protects your personal information.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by rs789 game, please contact us through the following channel:

• Email: [email protected] (plain text only — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, from within your rs789 game account.
• Response Time: All privacy-related inquiries will receive an initial response within 72 hours, with full resolution typically within 30 calendar days for access or deletion requests.

Our support team is English-speaking and familiar with the context of Pakistan-based players. You do not need to use formal legal language when submitting a privacy request — plain English is perfectly fine.

This Privacy Policy was last updated on 1 January 2026. It forms part of the rs789 game Terms & Conditions by reference. By using the rs789 game platform, you confirm that you have read and understood this Privacy Policy in its entirety.